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Shipping & Delivery Policy
Effective Date: [01/05/2025]
At Grivana, we are dedicated to delivering your handloom treasures seamlessly across India. Below are the details of our shipping process and timelines.
Important Update!
Due to high demand during festive seasons (e.g., Durga Puja, Diwali), orders may experience slight delays. Our team is working tirelessly to dispatch all parcels promptly. Thank you for your patience and trust in Grivana!
Shipping Details
Free Shipping Across India: Enjoy complimentary shipping on all orders.
Delivery Timeline: Orders typically arrive within 7 working days from dispatch (excludes sale/promotional periods).
Order Processing & Delivery
Processing Time: Orders are verified and handed to courier partners within 24–48 hours (excluding weekends/holidays).
Delivery Estimates:
Regular periods: 7 working days after dispatch.
Peak seasons (festivals, sales): Delivery may extend by 3–5 days.
Delay Disclaimer:
Grivana is not liable for delays caused by courier services, logistical issues, or recipient unavailability.
Shipment Tracking
You’ll receive a WhatsApp notification from [Grivana Tracking Number, e.g., +91 XXXXX XXXXX] with tracking details once your order ships.
Tracking numbers may take 24 hours to activate on the courier’s portal.
Track your order via the link provided.
Unboxing Recommendation
For a hassle-free resolution in case of concerns, we advise recording a video while unboxing your package.
Contact Us
For shipping-related queries:
Grivana
30, Shibtalla Street, Room No. 508
Kolkata, West Bengal – 700007
Email: Support@grivana.com
WhatsApp: [+91 62899 82373]
+91 62899 82373
support@grivana.com
