Privacy Policy

Effective Date: [01/05/2025]

This Privacy Policy outlines how Grivana.com (“we,” “us,” or “our”) collects, uses, and protects any information you provide while using this website. We are committed to safeguarding your privacy. By using Grivana.com, you consent to the practices described below.

1. Information We Collect

We may collect the following information:

• Personal Details: Name, date of birth, and contact information (email address, phone number).

• Demographic Data: Postal code, preferences, and interests.

• Transactional Data: Order history, payment details (handled securely via third-party gateways).

• Other Information: Feedback, survey responses, or data relevant to promotions.

2. How We Use Your Information

We require this information to:

• Process orders and maintain internal records.

• Improve products, services, and website functionality.

• Send promotional emails about new collections, offers, or updates (with your consent).

• Conduct market research to tailor our website and offerings to your interests.

3. Security

We implement physical, electronic, and managerial safeguards to protect your data against unauthorized access, alteration, or disclosure. Secure encryption (SSL) is used for sensitive transactions.

4. Cookies

• What are cookies?: Small files stored on your device to analyze web traffic and personalize your experience.

• How we use them:

  • Track website usage (e.g., popular pages) to enhance user experience.

  • Remember preferences (e.g., language, cart items).

• Opting Out: Most browsers allow you to decline cookies, but this may limit website functionality.

5. Links to Third-Party Websites

Our website may link to external sites (e.g., payment gateways, social media). We do not control these sites and are not responsible for their privacy practices. Always review their policies before sharing data.

6. Controlling Your Personal Information

• Opt-Out of Marketing: Check/uncheck the box on forms to restrict marketing use. To revoke prior consent, email Support@grivana.com.

• Data Sharing: We will not sell, distribute, or lease your data to third parties without your permission, except as required by law.

• Access/Correction: Request details of your data under applicable laws (e.g., Indian IT Act, 2000). A nominal fee may apply.Accuracy: Notify us promptly if your information is outdated or incorrect.

7. Policy Updates

We may update this policy by posting revisions on this page. Regularly review to stay informed.

8. Contact Us

For questions or concerns about this policy, contact:
Grivana
30, Shibtalla Street, Room No. 508
Kolkata, West Bengal – 700007
Email: Support@grivana.com